ProductMasters.io

Signup / Login

GDPR Notice

GDPR Policy – ProductMasters.io

Effective Date: [01/05/2025]

ProductMasters.io (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for your personal information is:

ProductMasters.io

[THE BETTERSELF COMPANY LTD]

[128 CITY ROAD, EC1V 2NX, LONDON]

Email: vishal@productmasters.io

Website: https://productmasters.io

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Full name, title, and username.
  • Contact Data: Email address, phone number, billing address.
  • Profile Data: User preferences, purchase history (e.g., your book purchases), professional interests.
  • Usage Data: Information about how you use our website, including clickstreams and interaction data.
  • Marketing & Communications Data: Your preferences in receiving marketing communications from us.

We do not collect any special categories of personal data (e.g., health or biometric data) unless explicitly provided with consent.

3. How We Collect Your Data

We collect data in the following ways:

  • Directly from you via forms, purchases, or email.
  • Automatically through your interactions with our site (cookies, analytics, etc.).
  • Through community features you opt into (e.g., forums, newsletters, user-generated content).

4. Why We Process Your Data

We process your personal data based on the following lawful grounds:

  • Contractual necessity: To fulfill book orders or deliver community features.
  • Legitimate interest: To improve our services, detect fraud, and understand audience engagement.
  • Legal obligation: To comply with tax, invoicing, or regulatory requirements.
  • Consent: For sending newsletters, promotional offers, or participating in community features.

We do not sell, rent, or exchange your data with third parties for commercial purposes.

5. Data Sharing

We may share your data only when strictly necessary:

  • With trusted service providers (e.g., payment processors, email platforms), bound by data protection agreements.
  • When legally required (e.g., by tax authorities or under court orders).
  • With your explicit consent (e.g., featuring you in a testimonial or event).

All third parties are required to treat your data securely and in accordance with GDPR.

6. Data Retention

We retain your personal data only for as long as necessary for the purposes stated:

  • Account and order data: up to 7 years for legal and financial compliance.
  • Newsletter and marketing data: until you withdraw consent.
  • Analytics and logs: typically up to 12 months, unless extended for legitimate security or diagnostic purposes.

7. Your Rights Under GDPR

As an EU resident, you have the following rights:

  • Access to your data.
  • Rectification of inaccurate or incomplete data.
  • Erasure (the “right to be forgotten”).
  • Restriction of processing.
  • Data portability to another service provider.
  • Objection to data processing based on legitimate interests.
  • Withdrawal of consent at any time (without affecting prior lawful use).

To exercise any of these rights, contact us at [Insert Contact Email].

8. Data Security

We implement appropriate technical and organizational measures to safeguard your data, including:

  • Encrypted data transmission (SSL/TLS).
  • Access control and authentication mechanisms.
  • Regular software updates and vulnerability monitoring.
  • Data minimization and internal access limitations.

However, no system can be 100% secure. We take data breaches seriously and will notify affected parties in accordance with GDPR Article 33.

9. International Transfers

Your data may be processed outside the European Economic Area (EEA) if required (e.g., by service providers like email or cloud hosting). In such cases, we ensure appropriate safeguards, including:

  • Use of providers in countries with adequacy decisions.
  • Standard contractual clauses (SCCs) for international transfers.

10. Cookies and Analytics

We use cookies to improve your browsing experience, understand usage patterns, and serve relevant content.

You can manage cookie preferences via your browser settings or our Cookie Policy (link to actual cookie policy).

11. Changes to This Policy

We may update this GDPR Policy from time to time. We encourage you to review it regularly. Significant changes will be notified via email or website banners.

12. Contact and Complaints

If you have any questions or concerns about this policy, or if you wish to file a complaint, please contact:

ProductMasters.io

Email: [vishal@productmasters.io]

Supervisory Authority: You may also lodge a complaint with your local data protection authority in the EEA.