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Product Manager – Customer Data Platform (CDP)

Product Manager – Customer Data Platform (CDP)

TrustYou

Published: 04/10/2024
TrustYou is on a mission to help make guests happy!. We achieve this goal by offering three complimentary platforms powered by hospitality AI.
Customer Experience Platform (CXP) helps to improve the hotel quality based on surveys and reviews across the web, respond to all feedback with the help of AI, and market the reputation.
Customer Data Platform (CDP) merges and masters your data and turns insights into effective marketing, personalized communication and higher customer lifetime value.
Our Agent Platform gives personalized recommendations and fast answers for frequent direct bookings and lower operational costs 24/7.
TrustYou is committed to enabling companies to build trust, make informed decisions, and emerge victorious in their industries. Learn more about TrustYou at www.trustyou.com
We trust you make an impact!
 At TrustYou, we foster a remote and diverse work environment where the power of teamwork drives our collective success. With a beginner’s mindset, our international team is inspired to explore innovative concepts, embracing the test & learn culture to make a meaningful impact. Join us in our mission to help make guests happy! 
Position:  Product Manager – Customer Data Platform (CDP)
Location of the role: Germany/Spain/Romania (Remote)
As a Product Manager – CDP at TrustYou, you’ll develop innovative products that revolutionize the use of customer data. You’ll have the opportunity to apply your eCommerce knowledge in a dynamic environment and shape a significant product, supported by experienced colleagues from senior management.
At TrustYou, you’ll shape a groundbreaking product and advance your career in an exciting industry. If you’re ready to take the next step in your professional journey, we’d love to hear from you!

In your role, you will make an impact by…..

  • Product Ownership: Responsible for building and managing an innovative CDP product for the hospitality sector.
  • End-to-End Development: Lead the entire product development process from conception to market launch.
  • Cross-Industry Application: Apply your eCommerce expertise to the hospitality industry, expanding your professional horizon.
  • Innovative Projects: Work on groundbreaking solutions that revolutionize transactional campaigns in hospitality.
  • Collaborative Environment: Be part of a team that values open communication, teamwork, and mutual support.
  • Skill Enhancement: Opportunities to enhance your skills in product management, marketing automation, and industry-specific knowledge.
  • Strategic Impact: Play a crucial role in shaping how hospitality businesses engage with their customers through data-driven insights.
  • Recognition: Gain visibility and recognition for your contributions to a high-impact product.

    • You are a perfect fit, if you have…

  • eCommerce Experience: 1-3 years of experience working with CDP systems such as Segment, Exponea, Bloomreach, or Emarsys.
  • Transactional Campaigns Knowledge: Familiarity with executing transactional campaigns using tools like HubSpot, Mailchimp, etc.
  • Audience Segmentation Skills: Understanding of audience filtering and segmentation based on customer data (behavior, interests, transactions).
  • Hands-on Mentality: Eagerness to dive into projects and implement pragmatic solutions quickly.
  • Agile Methodologies: Exposure to agile working methods (Scrum, Kanban) with a desire to deepen your expertise.
  • Willingness to Learn: Strong motivation to build industry-specific knowledge in the hospitality sector.
  • Analytical Mindset: Ability to analyze data and make data-driven decisions to optimize product features.
  • Communication Skills: Excellent verbal and written English communication skills for effective collaboration with cross-functional teams.
  • Problem-Solving Attitude: Proactive approach to identifying challenges and developing innovative solutions.
  • Ambition to Grow: Desire to take on more responsibility and develop into a senior product management role.

    • And most importantly, what’s in it for you…

  • Working in a global, divers, and collaborative team 
  • Flexible working hours allowing you the freedom to shape your work-life
  • Remote-friendly environment and budget for home office equipment 
  • On-going career development, training, and coaching
  • Six days for learning & development 
  • Celebrate in style at our team events (in-person and virtually) 
  • Social benefits and perks based on location 

    • Why TrustYou?
    Our values shape our working environment. For more information about Life at TrustYou check out our Career Site or our LinkedIn Life Section.
    P.S. TrustYou is an equal-opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of gender, background, religion, orientation, age, or ability.
    If you are excited about this opportunity, join us! We look forward to your application and getting to know you.
    Apply Now