Bloomreach is building the world’s premier agentic platform for personalization. We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We’re taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We’re designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. All of this is built on Loome AI to ensure personalization is autonomous and consistent. Businesses across retail, financial services, hospitality, and gaming use Bloomreach to drive growth and loyalty, powering personalization for over 1,400 global brands, including American Eagle, Sonepar, and Pandora.

Bloomreach is a leading provider of digital experience platforms, enabling marketers to create, manage, and optimize campaigns across multiple channels using data-driven insights and AI-powered tools.

We are seeking a technically proficient Product Manager to own and evolve our Scenarios journey orchestration feature. You will drive real-time, API-triggered campaign use cases by building scalable, event-driven workflows, enabling brands to automate responsive, high-performing customer journeys. The role offers a starting salary of 4000 € per month, stock options, and other benefits, with flexible working arrangements.

**Key Responsibilities:**
– Define and evolve the product vision for orchestrating journeys and real-time triggered campaign capabilities.
– Conduct market analyses to identify high-impact features, use cases, and competitive differentiation grounded in measurable outcomes.
– Align stakeholders (engineering, design, GTM, partners) around strategic objectives and delivery timelines.
– Translate complex, real-world marketing workflows into abstracted, reusable platform components (e.g., API triggers, decision nodes, data filters).
– Define API contracts, payload schema requirements, and data validation logic.
– Partner with engineering to ensure performance and scalability of high-throughput event-based triggers.
– Collaborate with technical teams to make informed trade-offs between functional needs and non-functional requirements.
– Collaborate with engineering, design, and product marketing teams to ship high-quality, customer-centric features.
– Work with UX/UI designers to create intuitive interfaces for campaign creation.
– Support GTM teams with product value propositions and launch strategies.

**Requirements:**
– 5+ years in product management, especially in marketing automation or customer journey platforms.
– Strong understanding of APIs, JSON, real-time event processing, data schemas, and scalable system design.
– Familiarity with marketing technologies, data segmentation, and personalization techniques.
– Strategic mindset with the ability to balance technical depth and business outcomes.
– Data analysis skills, trend identification, and decision-making capabilities.
– Excellent verbal and written communication skills.
– Proven cross-functional collaboration experience.

**Preferred Qualifications:**
– Background in marketing technology or customer experience platforms.

**Culture & Benefits:**
– Flexibility, trust, and results-oriented environment.
– Living Bloomreach’s values embedded in all processes.
– Flexible working hours, virtual-first approach, multiple hubs.
– Company events and volunteering support.
– High employee satisfaction ratings.
– Personal development programs and education budgets.
– Well-being programs including counseling, meditation, sports, extended parental leave.
– Compensation includes stock options/RSUs, company bonuses, referral bonuses, and celebration of work anniversaries.

Join Bloomreach to transform commerce experiences and contribute to an innovative, supportive, and flexible working environment.